---
title: "PeppolStatus Terms of Service"
description: "The Terms of Service for PeppolStatus: who may use the service, API keys and acceptable use, subscriptions and billing via Stripe or bank wire, liability, and Belgian governing law. Operated by E-Invoice BV."
canonical: "https://peppolstatus.com/terms/"
last-updated: 2026-09-28
---

# Terms of Service.

These Terms govern your use of PeppolStatus. That covers the website,
dashboards, API, MCP server, and app console at peppolstatus.com and its
subdomains. By creating an account, using an API key, or subscribing to a paid
plan, you agree to them.

Last updated 2026-09-28.

## 1. Who we are

PeppolStatus is operated by **E-Invoice BV**, a company under Belgian law ("we",
"us"):

E-Invoice BV
Brusselsesteenweg 119/A, 1980 Zemst, Belgium
Enterprise number (KBO) 1018.265.814 · VAT BE 1018.265.814
RPR Brussels, Dutch-language division

For legal notices and questions about these Terms, email
[legal@e-invoice.be](mailto:legal@e-invoice.be).

## 2. Business use only

PeppolStatus is a **business-to-business service**. By registering or
subscribing you confirm that you act in the course of a trade, business, or
profession (on your own behalf or on behalf of the organisation you represent)
and not as a consumer. Consumer-protection rules for private individuals do not
apply to the Service.

If you accept these Terms on behalf of an organisation, you confirm that you are
authorised to bind that organisation, and "you" means that organisation.

## 3. The Service

The "Service" is the PeppolStatus monitoring and market-data platform: the
public website and dashboards on peppolstatus.com, the REST API at
api.peppolstatus.com, the MCP server at mcp.peppolstatus.com, and the app
console at app.peppolstatus.com.

The Service is offered in tiers. Paid tiers differ in the data they unlock and
in their rate limits. The paid Network and Market plans include the app console.
Reaching a paid plan's data from code (REST API keys, the MCP server, and webhook
pushes) requires the
[API & MCP access add-on](https://peppolstatus.com/pricing/#api-addon), which is
sold only together with a Network or Market plan. The plan decides which data you
can reach; the add-on decides whether your API keys can reach it. The free
endpoints need no add-on.

**The free tier is provided as a courtesy.** We may change, limit, or withdraw
free access at any time without notice. Paid subscriptions are protected by the
billing and termination clauses below.

**7-day trial.** A new organisation may use the
[Market plan](https://peppolstatus.com/pricing/) free of charge for 7 days, once
per organisation. No payment details are required. At the end of the trial your
account reverts to the free tier automatically; no fee is charged and no paid
subscription starts unless you subscribe. A paid subscription started during the
trial replaces it. The trial covers the app console only; it does not include
the API & MCP access add-on. For the purposes of these Terms, trial use counts as
free-tier use. We may change or end the trial offer at any time.

The Service provides monitoring and market data about the Peppol network. It is
**not legal, tax, or compliance advice**, and it is not affiliated with or
endorsed by OpenPeppol AISBL.

## 4. Accounts and API keys

You are responsible for your account credentials and for everything done with
your API keys. Keep keys confidential and tell us promptly at
[legal@e-invoice.be](mailto:legal@e-invoice.be) if you suspect a key is
compromised.

API keys are **bound to your organisation**. Your own staff, internal
applications, AI agents, and MCP clients may use them. You may not share keys
with, or make key-authenticated access available to, anyone outside your
organisation.

## 5. Acceptable use

When using the Service you may not:

- **Resell raw access.** Do not resell, white-label, or otherwise commercialise
  raw API access as such. What you may do with the *data* (including building
  commercial products on it) is governed by the
  [data licensing terms](https://peppolstatus.com/data-licensing/).
- **Circumvent limits.** Do not evade rate limits, tier gates, or other
  technical restrictions, including by rotating keys, IPs, or accounts.
- **Scrape instead of using the API.** Do not systematically extract data from
  the website where the API provides it.
- **Disrupt the Service.** Do not probe, overload, or interfere with the Service
  or its infrastructure, or use it for unlawful purposes.

Your rights to use the Peppol network data itself (caching, redistribution,
derived works, AI training) are set out in the PeppolStatus
[data licensing terms](https://peppolstatus.com/data-licensing/), which form
part of your agreement with us.

## 6. Subscriptions and billing

### Self-serve (Stripe)

Paid subscriptions bought through our Stripe checkout are **billed monthly** in
advance and paid by card. They **renew automatically** each month until you
cancel. Cancelling stops the next renewal; your plan stays active until the end
of the monthly period already paid. We do not refund partial periods, except
where these Terms say otherwise (see clause 7 on termination for convenience).

Upgrades take effect immediately, with the price difference prorated for the
remainder of the month. Downgrades take effect at the next renewal; there is no
partial refund for the current period.

The API & MCP access add-on is billed monthly on the same subscription as your
plan, at the price shown on the [pricing page](https://peppolstatus.com/pricing/)
(currently EUR 299 per month, excl. VAT). If you add it mid-month, it takes
effect immediately and the prorated price for the rest of the month is charged at
once. If you remove it, it ends immediately and the unused part of the month is
credited on your next invoice. If your plan ends, the add-on ends with it.

If a card payment fails, Stripe retries it for a limited period and your plan
stays active in the meantime. If the payment still fails, the subscription is
cancelled and your account reverts to the free tier.

### Invoiced plans (bank wire)

Payment by bank transfer is available only by separate agreement. Plans bought
on invoice are agreed in a short order form that states your organisation, tier,
price, and period, and incorporates these Terms by reference. Invoices are due within **14 days** of the invoice date.

If an invoice is overdue, we send a reminder; if it remains unpaid **7 days
after the reminder**, we may suspend the Service until payment, and terminate
for breach if it stays unpaid. Late payments accrue the statutory interest and
the fixed EUR 40 recovery cost under the Belgian law of 2 August 2002 on late
payment in commercial transactions.

### Price and plan changes

We may change prices or plan features with at least **30 days notice**. Changes
take effect at your next renewal, and you may cancel before then if you do not
accept them.

### VAT

All prices are exclusive of VAT unless stated otherwise. You give us your VAT
identification number at checkout or in the order form. If you are a business
established in an EU Member State other than Belgium, the reverse-charge
mechanism applies and you account for the VAT. In all other cases we charge VAT
where the law requires it.

## 7. Suspension and termination

**By you.** You can cancel a subscription at any time; cancellation takes effect
at the end of the current billing period.

**Suspension by us.** We may suspend your access immediately if we reasonably
believe your use breaches clause 4 or 5, poses a security risk to the Service or
its users, or if payment is overdue as described in clause 6.

**Termination by us.** We may terminate your subscription for convenience with
**30 days notice**; in that case we refund the pro-rata part of any prepaid,
unused fees. We may terminate for material breach if the breach is not cured
within a reasonable period after notice.

On termination, your obligations for cached data and derived works follow the
[data licensing terms](https://peppolstatus.com/data-licensing/).

## 8. No warranty on the data

The Service compiles data from public third-party sources, including the Peppol
Directory, the SML and SMPs, and business registers such as KBO, SIRENE, Brreg,
Bolagsverket, PRH, and FURS/AJPES. We use reasonable care to collect and process
this data, but we do not control the sources.

All data and metrics are provided **"as is" and "as available"**. We do not
warrant that the data is accurate, complete, or current, that the Service will
be uninterrupted or error-free, or that it is fit for a particular purpose. We
publish no uptime or support commitments unless expressly agreed in writing.

We are not liable for errors that originate in the source data, and you remain
responsible for the decisions you take based on the data.

### Reporting errors in the data

Tell us about any error in the data promptly, and in any event within **8 days**
after you discover it, by email to
[legal@e-invoice.be](mailto:legal@e-invoice.be). We will review the report and,
where appropriate, correct the data. We are not liable for loss that notice
within that period would have prevented.

This does not restrict the rights of data subjects under the GDPR, including
the right to rectification (Article 16 GDPR). We handle those requests in
accordance with our [Privacy Policy](https://peppolstatus.com/privacy/).

## 9. Liability

To the extent permitted by law, our total aggregate liability arising out of or
in connection with these Terms or the Service, whether in contract,
extra-contractual liability (tort), or otherwise, is limited to **the greater of
(a) the fees you paid us in the 12 months preceding the event giving rise to the
claim and (b) EUR 100**.

We are not liable for indirect or consequential loss, including loss of profit,
revenue, data, goodwill, or business interruption.

Nothing in these Terms limits or excludes liability for (i) intentional fault or
fraud (*bedrog*), (ii) gross fault, (iii) death or personal injury, or (iv) any
other liability that cannot be limited or excluded under applicable law.

## 10. Intellectual property

The Service (its software, design, documentation, and the PeppolStatus name)
remains our property or that of our licensors. These Terms grant you a
non-exclusive, non-transferable right to use the Service during your
subscription; they transfer no other rights. Peppol is a registered trademark of
OpenPeppol AISBL; underlying registry data remains subject to the conditions of
its respective source.

## 11. Changes to these Terms

We may update these Terms. For material changes we give at least **30 days
notice** (by email to account holders or a notice on the Service); changes take
effect at your next renewal, and you may cancel before then if you do not accept
them. Non-material changes take effect when published on this page.

## 12. Governing law and venue

These Terms are governed by **Belgian law**. Any dispute arising out of or in
connection with them is subject to the exclusive jurisdiction of the
**Dutch-language courts of Brussels**, Belgium.

If any clause of these Terms is found invalid, the rest remains in force, and
the invalid clause is replaced by a valid one that best matches its intent.

- [legal@e-invoice.be](mailto:legal@e-invoice.be)
- [Privacy](https://peppolstatus.com/privacy/)
- [Contact](https://peppolstatus.com/contact/)